Thank you for shopping at Tranquil Harmony Tea. We are delighted to bring you some of the finest teas straight to your doorstep. Please take a moment to review our shipping policy.
Shipping Rates and Delivery Estimates
- We utilize a flat-rate shipping method for all orders within the United States.
- Our shipping rates are as follows:
- Standard Flat Rate: $6.95
- Express Shipping (optional): Additional charges may apply. Please contact us for details.
Order Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving payment confirmation.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Restrictions
- At this time, we only ship within the United States.
- We are able to ship to P.O. boxes or APO/FPO addresses.
Shipping Carriers
- We partner with trusted shipping carriers to ensure your order is delivered safely and on time.
- Our primary shipping carrier is USPS.
Shipping Delays
- In rare cases, unforeseen circumstances such as extreme weather conditions or carrier delays may cause shipping delays.
- If your order is experiencing a significant delay, please contact us, and we will do our best to assist you.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email to track your package's journey.
Lost or Stolen Packages
- Tranquil Harmony Tea is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
- If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
International Shipping
- We do not currently offer international shipping.
Contact Us
If you have any further questions about our shipping policy, please email us at Megan@tranquilharmonytea.com.